Accessibility Statement

Our Commitment

Organic Ingredients is committed to making our website accessible and welcoming to everyone, including people with disabilities. We keep working to improve the experience for every visitor and to meet the relevant accessibility standards.

What We Do

• We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
• We write descriptive alternative text for images that carry meaning.
• We keep text and background colours at a readable contrast.
• We make sure the site can be used with a keyboard alone.
• We label form fields, including on our contact and order tracking pages.
• We test on both desktop and mobile devices.
• We respect your system setting for reduced motion, so animations stop if you have asked your device to limit them.

Ongoing Work

Accessibility is never finished. Some parts of the site rely on third party tools, such as payment and order tracking, and we do not control their code directly. Where we find a problem we cannot fix ourselves, we look for a workaround or an alternative way for you to complete the task.

Need Something In Another Format?

If any information on this site is difficult for you to read or use, we will happily send it to you another way, or help you place or track an order directly. Just ask.

Feedback

We welcome your feedback. If you have any difficulty using any part of our website, please tell us through our contact page, or email support [at] organicingredients.store. Tell us the page and what went wrong, and we will do our best to help you and to fix it.

Every order is covered by our 90 day money back guarantee.